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With the advent of multi-sourcing, the awareness and presence of Service Integration and Management (SIAM) has grown in recent years as large UK companies - read the research paper Coeus have produced on these challenges.

SIAM - Are some services too important to outsource?

The awareness and presence of Service Integration and Management (SIAM) has grown in recent years as large UK companies, global organisations and government departments implement dedicated functions to manage multiple vendors in a multi-sourced environment.

This paper explores how many organisations have packaged up SIAM as an additional tower to facilitate outsourcing to a third party. However, the outsourcing of SIAM is fraught with challenges and few organisations have yet to make it work. In fact many are already bringing it back in-house.

Download insight paper here

about the author

Ben Barry

Ben is an experienced business and IT transformation professional with over 20 years in consulting and management. He has coached and led senior clients on strategy development through to transformation and benefits delivery.

Email: info@coeusconsulting.co.uk

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